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A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
Hi, you’ve reached the home of [name]. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now. Otherwise, press 3 and leave your message now. Pressing 3 is optional.
The first call is from a man that looked in the yellow pages under the pest control category and decided that we looked like the right people to call to report that 3 men were throwing a dead goat into a dumpster.
Website: https://saraharpminter.org/answer/pre-recorded-answering-machine-messages
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
One episode of The Simpsons has Homer and Marge buying a book about trying to invoke this trope, and end up trying to record a message together while reading out of it. It sort of goes without saying, but it ends up being So Unfunny It's Funny.. A season 2 episode had Homer calling Barney for bail, and initially gets an answering machine message sung to the tune of Beethoven's Fifth Symphony.
"Hello? ...Hello? ...Hellooo? I'm sorry, you're gonna have to speak up, I can't hear you... That's 'cuz I'm not home! Leave a message.
“Hello, it’s me. I was wondering if after all these years you’d leave a message at the beep. Hello, can you hear me? I’m in California dreaming about the message that you’ll leave. Hello from Ellen.”
This is an answering machine. This is the nineties. You know what to do. 59. You have reached the number you have dialed. Please leave a message after the beep. 60. This is a boring answering machine message. Leave a message anyway. [Use to keep people from calling at odd hours to hear your latest exciting message.] 61.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
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To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
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