Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
I must be out, or I'd pick up the phone. Where could I be? Believe it or not, I'm not home. The actor, Jason Alexander, recently customized this answering greeting for a big fan, Kat Dennings. Watch the full segment on Youtube here.
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1. 911, what’s your emergency? Imagine you saying this when a call comes in. Just don’t let the other person say anything and barge in. It will make the other person laugh out loud.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
Hello? Hello? Hellooo? I'm sorry, you're gonna have to speak up, I can't hear you. That's because I'm not home. Leave a message.
However, some voice messages even steer individuals to contact by email for a quicker response. If you still enjoy the concept and position that a voicemail box serves, you may feel compelled to add a witty voicemail greeting to your caller. The following selection has been shared by others around the global and intended to inspire you to create your own unique humorous voicemail.
No31: I didn't take a shower today, and I might not take one tomorrow. So if you don't leave a message after the tone, you might have to deal with me in person.
No23: This is Dan Cassidy's answering machine. Please leave your name and number, and after I've doctored the tape, your message will implicate you in a federal crime and be brought to the attention of the FBI.
On the other hand, a stellar professional voicemail is more than just a way to ensure callers are heard. It’s actually a gateway to encourage recruiters, clients, connections, venders, and other callers to continue forward with the first step in developing a business relationship, which is them making contact. The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point.
Hey, this is ________, and I'm can't come to the phone right now, but don't mind me--You know what to do!
Hello, you've reached Jim and Sonya. We can't pick up the phone right now, because we're doing something we really enjoy. Sonya likes doing it up and down, and I like doing it left to right... real slowly. So leave a message, and when we're done brushing our teeth we'll get back to you.
Progetto M’lomp Progetto Sobrietà Progetto Soforal Progetto Pris Rete di famiglie a colori Progetto Mercurio
I totally get it… I've been there, and always appreciate finding an “easy button” or shortcut myself. If it'll save me (i) time, (ii) pain or (iii) the trial-and-error of making or finding it myself, then I'm in.
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
5. Hello. I’m home right now but cannot find the phone. Please leave a message and I will call you up as soon as I find it.
-Hello, caller. Your mission, should you choose to accept it, is to leave your name, number, and a short message after the tone. This message will self destruct. BOOM! (not followed by a beep)
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