The invention of the smart phone changed the use and perception of telephone calls. Not only did mobile phones make home phones unnecessary for many, but the ability to send and receive text messages or emails on a smart phone made calls themselves feel unnecessary. Even in many workplaces, answering the phone is now either impossible due to nonstop time demands or discouraged by company cultures that prioritize digital communication. Whereas calls once stood out as important and sometimes fun, more people find them time-consuming and frustrating.
“Hi, you know who you called; leave a message, maybe they’ll call you back. Then again, maybe they won’t. That’s how life is. Point is, you’ve done what you can. Have a nice day.”

You may hold or leave a message at the beep. Michael has over 30 years of executive call center and answering service experience. He is a successful business owner and lead generation expert and shares tips to help other entrepreneurs build and grow their business through leads generation and lead capture solutions. His mission is to share carefully guarded marketing tips that will help small-medium business compete on a smaller budget.
“Yo, this is Leon. If you’re calling about scoring some catnip — oops, I mean ‘you know what,’ meow twice in your message. If you’re calling about ear-cleaning services, meow once. Or maybe meow once for ‘you know what’ and twice for ear cleaning. I don’t remember. Maybe don’t leave a message and we’ll psychically connect. OK? Cool.”