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These skills help you stay on point with a focus on graciousness and the gold standard of living out the Golden Rule. They’re simple, savvy, and sincere. Plus, they’ll have people eager to hear and return your phone calls!
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Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
I can't come to the phone now. So if, well, actually, I can come to the phone now. I mean, like, I'm at the phone now, recording this message, but I'm doing this now, while you're listening to it later. Except for you I guess it's now, like, when you're listening to it. I mean, like, wait.
Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.
2.) A gracious phone message is 30-45 seconds when talking to those we don’t know well. As George Washington said (yep, that George Washington), and I’m paraphrasing, “With men of business, be brief.” Be pleasant, and get right to the point. You’ll appear more confident and capable of handling the situation which merited the call.
Perhaps Archie Bunker couldn’t beat a station wagon full of nuns, but according to a circulating audio clip, an Impala full of Bible-toting middle-aged women could beat (literally!) the motorist who ran into them.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
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7. The Friendly Script. If you want to get a callback that will make your day, you need to be enthusiastic and sound exciting. The prospect might be enchanted to listen to your voicemail till the end.
I like to think I’m my own comedic genius. My greetings don’t have profession quality sound but they get the job done. Try exercising your creativity before using canned comedy. Campus Life Off Campus Opinion Politics Science & Technology Sports Business Cinema Corner
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8. We could be in, we could be out. You could leave us a message and later find out.
Andy Warhol said that one day everyone will be famous for 15 minutes. Well, your 15 minutes was last week, but since you weren't ready, we gave it to Vanna White. Sorry.
On Air Recordings recommends you order professional voicemail greetings through their site, then describe the tone, approach, or voice direction you’re going for.
I know that in some cases you’re going to have a budget you have to work with for your voicemail greeting ideas. If you are looking to hire a voice talent chances are you have a budget in mind.