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The greeting that you leave on your phone in the form of a voice mail can be very important as it is the first contact that anyone calling has with you or the company that you work for. Therefore it is important that your voicemail greeting is drafted in such a manner that it does not make the caller squirm in embarrassment, or even raise their eyebrows in sheer wonder. Proper voicemail etiquette demands that a good voicemail message convey information like whom the caller is calling, where they are, when the caller can expect to be called back, and what to do if the call that is being made is of an urgent nature.
Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
You are using an out of date browser. It may not display this or other websites correctly. What's the funniest/coolest/cleverest/favorite Answering Machine/Voicemail/Answerphone Messages you've heard, or even done yourself? In college my roomate was a cop, he told me that the worst things you can say on an answering machine were 1) telling them your name, 2) telling the caller your number, 3) and that you aren't at home. Well, here's what I did...
Hi. This is John: If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my financial aid institution, you didn't lend me enough money. If you are my friends, you owe me money. If you are a female, don't worry, I have plenty of money.
-You have reached the voice mailbox of (your name). If you’re a hot chick/guy, you may leave a message at the tone. If your one of (your name)’s friends, you may also leave a message at the tone. If you’re not hot and not one of (your name)’s friends, call back when you are.
Finally get an answering machine. Now how does this thing work? Hmmm. Press record button, I did that, and the light should be on. I wonder why it’s not working right. Hmmmm, I wonder what this button does……
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Other jokes and witty lines can be recorded for your callers that may bewilder a silence after the tone, or you might get to hear laughs that started before the beep, or you might throw someone off into the old routine of “What?…Hello?…Are you–Is this?…Am I leaving a message?” But you want fresh ideas. You can borrow mine to entertain your callers. Let me know their reactions. This one sounds like you are a corporation that has several operators who are busy with a large volume of calls. Includes elevator muzak and sound effects. Welcome. Due to a large volume of calls, all of our operators are busy. Please hold for the next available operator. (Music) Our operators are still busy. Please stay on the line while your call is being transferred to the Voice recording database. (connection) Infomercial that sells your messages in a rushed and enthusiastic manner. Borrowed the “complicated payment” from Mitch Hedburg.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
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Voicemail greetings are not memorable. Most of them are exactly the same and therefore, provide no surprise to the person on the other end of the line. When people see, hear and experience the expected, they tend to forget it very quickly. Funny voicemail greetings give your callers a sense of shock. That shock is not easily forgotten. Not only will this encourage sharing and engagement (which I will get to later), but it will also give you a distinct advantage when you return the call.
The greeting that you leave on your phone in the form of a voice mail can be very important as it is the first contact that anyone calling has with you or the company that you work for. Therefore it is important that your voicemail greeting is drafted in such a manner that it does not make the caller squirm in embarrassment, or even raise their eyebrows in sheer wonder. Proper voicemail etiquette demands that a good voicemail message convey information like whom the caller is calling, where they are, when the caller can expect to be called back, and what to do if the call that is being made is of an urgent nature.
It is true, the people we want the most, we have to live without. Saying goodbye to you is such a crazy thing! Promise me this is not the end of everything. Thank you!
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