1. The Lever. A lever is a bit of information that shows you know what you’re talking about and how to leave a message in a way that convinces them this isn’t a cold call.
“Hi, this is Ralph. You’re getting this message because I’m probably sleeping. Leave your message at the tone and maybe I’ll call you back when I’m awake. If this is about anything food-related, please press 411 and your call will be rerouted to the dog, who will immediately wake me up to take your call. Do not use 411 because you want to tell me you lost a whisker or your human changed cat litter brands on you. I don’t care. Food only! And anyway, why aren’t YOU sleeping? Weirdo.”
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There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
Leave me a message and wait by your phone till I can call you back. Hey, it’s me. I am home, but really trying to avoid someone I don’t like. So if you’ve left me a message and I haven’t called you back, then it’s probably you. Hi there! (pause) I am (your name)’s answering machine. (Your name) is …
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Leaving a voicemail can still be a good way to grab the attention of a potential new customer. However, when it comes to leaving a voicemail, you only have a few seconds to actually grab the listener's attention. Most salespeople screw this up by leaving too much information and making themselves sound like a salesperson, which is the kiss of death when leaving a voicemail.
Hello, this is the Computer Music Research Institute of Portland, Oregon. We can't take your call at the moment, but we would like you to leave a critique of one of our current works in progress.
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
Roy H. Williams is the OG Marketing Strategist and Master Copywriter. He IS The Wizard of Ads™, and it is his proven methodology, principles, and framework that are used daily at the Wizard of Ads™.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
He’s running to his car, he’s out of here. She’s talking to him while he’s driving off.
– Hello. You have reached Tim’s office. I cannot answer the phone right now but I will return your call as soon as possible. Please leave a message if it is urgent or you can call my secretary on the extension (number). If this call is regarding a query, you can logon on to our website (website’s name) and leave a message.
No31: I didn't take a shower today, and I might not take one tomorrow. So if you don't leave a message after the tone, you might have to deal with me in person.
– Hello. You have reached Tim’s office. I cannot answer the phone right now but I will return your call as soon as possible. Please leave a message if it is urgent or you can call my secretary on the extension (number). If this call is regarding a query, you can logon on to our website (website’s name) and leave a message.
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2. “DUDE! I told you to bury the arms and throw the body in the ocean” This will surely make the person on the other end go bonkers for a second. If you want to play a prank with them, then use this phrase.