While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
6.) Don’t miss the opportunity to leave a specific message. There’s nothing more frustrating than listening to a voicemail that basically says, “Hi, it’s me. Call when you can!” Even if you’re just calling to say hi, make that your phone message. “Hi, Barbara! It’s Maralee! I haven’t heard your voice in too long, and I wanted to touch base and say hi. I’ll give you a call tonight at 8:00 your time. I hope we can chat then. Stay warm in Michigan. I heard about the storms.”

Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.