Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner. See Also: 50% of Business Owners Over 50 Back Trump's National Emergency Declaration
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Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
2. Interactive Voice Response (IVR) Greeting. The greeting callers hear when they enter your IVR. Sample Scripts: “For English press 1. Para Español presione el número 2.”
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I love this script! Thank you for giving down to earth advice. I would love to work with it.
9. “HELLO, OH No, the voices are back again!” This made me laugh too. Imagine how your fellow caller will laugh! Again, only your friends or people in other close circles will get you; otherwise, it is not a very friendly way to answer the phone call.
I love it! Every time I hear something like this and realize that there really are terrible sales people out there – doing stuff like this – it gives me huge encouragement. I’m sure I make mistakes, who doesn’t, but wow!!!
You are using an out of date browser. It may not display this or other websites correctly. What's the funniest/coolest/cleverest/favorite Answering Machine/Voicemail/Answerphone Messages you've heard, or even done yourself? In college my roomate was a cop, he told me that the worst things you can say on an answering machine were 1) telling them your name, 2) telling the caller your number, 3) and that you aren't at home. Well, here's what I did...
“Is it displacing phone calls? Not to any significant degree. I was just in a practice yesterday that has 30 incoming phone lines and cannot keep up with the call volume with four receptionists on at all times.”
6. The number you have dialed is powered off. Okay, so I have also said this over the phone numerous times. It just sounds one of the funniest ways to answer the phone.
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
Also, one of my favorite of his sayings is referring to my best friend as suave(Ss-wave) and debonair (De-boner.)
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
Katharine Hepburn’s iconic and feisty voice goes down in history and can add a bit of moxie to your voicemail greeting. Click here to hear how Hepburn brings these words to life.