No45: Hello, this is Jim. Unfortunately I can't answer the phone right now because I've just come back from the Mirror Worlds and I'm still made up of antimatter, so if I were to pick up the phone right now, the resulting energy release would make Hiroshima look like a wet firecracker. So leave a message at the tone and I'll get back to you as soon as my component particles have been restored to their normal charges.
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!

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While deciding on a greeting remember that while it is important to be friendly, do not try to be cute or overtly sweet. It is not necessary to state the obvious details. It may be a good idea to change your voicemail message as often as possible. Also if you are recording a message for a business organization, it is important to let the caller know how to skip the message that is playing. If it is possible then giving an alternate number where the caller can reach you is always a great idea. Given later in this article are some examples.