Hello, we are unable to come to the phone right now. Please leave your name and number unless of course you are a salesman or trying to solicit money.
He’s running to his car, he’s out of here. She’s talking to him while he’s driving off.
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5. The Urgency + Mystery Combo. Once you’ve gotten the basics of those last four scripts, you can combine examples to get even more creative.
“First, I am a big fan of the belt and suspender method,” she says. “So, the office would call; if the person is not there, the voice mail message is brief and is followed immediately with an email with all of the details.”
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
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Not everyone will observe the same holidays, and not every business or even member of your team will be around at the same time or even days. It is also completely possible that your business will stay open, but adjust operating hours. Either way, recording a personalized holiday greeting for your business can go a long way in improving your customer’s experience.
Dave is out. Jane is out. Rover is out. This is their answering machine. I am in. The beep is in. At the sound of the beep leave your name. At the sound of the beep leave your message.
This call is from a woman that is calling to ask us to go investigate a strange situation with her neighbor. Apparently her neighbor has attached a tiller to the family dog and is making the dog drag it around to rake leaves?
As I was about to get into advising you on the best practices of voicemail recordings and greetings, here’s what was blasting in my ears: “I can’t keep on losing you / Over complications / Gone too soon / Wait, we was just hangin’”… I’ll let you make the parallel.
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Keep it Brief. Time is money in business, so if your voicemail is long, chances are the caller will simply disengage before the cue to leave a message even sounds. Keep your voicemail short. The most should be around 30 seconds, and even that’s pressing it. We’ve grown into a country where our attention span can last only about 10 seconds in some cases, so keep it short, brief and to the point. Persuade and Engage the Caller. If someone calls your business, they already have an intention. It’s the quality of your voicemail that plays a factor if they consider you a company they’d like to deal with. This is your chance to motivate someone to engage in a meaningful conversation with you. If your voicemail is shoddy, chances are they’ll hang up, or lose motivation to continue the call. In other words, your voice mail must engage and entice someone to the point that they care enough to leave you a message.
Is it the automated one or have you personalized it to suit your personality? Many times, when we call our friends, family members, or any other places, all we get is the voicemail. But when that message on the other side of the line is plain, it can really put someone off.
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
Does your salon offer Online Bookings? If so, slip that information in your recording. Drive bookings IN. Here’s why Online Bookings are the biggest opportunity you’re missed out on if you don’t offer them.
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