Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People …
The World Wide Web is a huge collection of hypertext documents and hypermedia. It has facilitated easy access to information over the Internet. To find out how the World Wide…
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3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
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About the AuthorLenny Zeltser develops products and programs that use security to achieve business results. He is the CISO at Axonius and Faculty Fellow at SANS Institute. Lenny has been leading efforts to establish resilient security practices and solve hard security problems for over two decades. A respected author and practitioner, he has been advancing tradecraft and contributing to the community. His insights build upon real-world experience, a Computer Science degree from the University of Pennsylvania, and an MBA degree from MIT Sloan.
No44: Steve has been captured by a flying saucer and can't come to the phone right now, but if you leave your name, phone number, and a message, I'll have him call you back as soon as he gets away. Read all about it in next week's National Enquirer.
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When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
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Can’t take your call, I'm hiding from the men in white coats. We've been playing hide'n'seek for weeks, and they still haven't found me! Tee Hee Hee! Leave a message?
“Ummm… uh, listen carefully. I, I have only 10 seconds to explain to you how to leave a message on one of these machines. Now… now, the first step is, is the most important step there is. What, what you’ve gotta do is ummm… and, and, and, and, uh… well.”
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
No14: Hello, epicenter of the Universe, God speaking. If you leave your name, number, and prayer after the tone, I will call you back as soon as I can. Please note that I answer all prayers, but sometimes the answer is NO. Bless you, my child, and have a nice day.
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For example, a voice mail message appointment reminder call might say the following: “Ms. Smith, Fluffy’s next veterinary appointment at [name of practice] is on Monday the 12th at 1:00. Please respond to the email we are sending you now to confirm the appointment.”
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
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