No25: Hello, this is David. I don't live here, so if you were trying to call me, you've dialed the wrong number. On the other hand, if you were trying to call John, Jim, or Eric, please leave your name and number at the tone. I don't guarantee that one of them will call you back -- only that I won't.
4. Provide your voicemail system's password. You will be prompted to enter the passcode to your voicemail account, if you have set one (which, hopefully, you have).
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"Hey it's _____, and it's either I'm ignoring your call or I really can't get to the phone. Leave a message."
– Thank you for calling (name of the company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.
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Hello, this is the Brown residence. We're in the middle of a family fight right now. Leave your name and number at the beep and whoever wins will call you right back.
This is Chris. This is his refrigerator. Hi, you have reached …. Please leave your name, phone number and a message and if we like it we will return your call. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now.
Hi there. This is Joe speaking. I'm home right now, and in a moment, I'll have a decision to make. Leave your name and number and I'll be thinking about it...
3. Hi. I’m probably home, I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.
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Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
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Perhaps Archie Bunker couldn’t beat a station wagon full of nuns, but according to a circulating audio clip, an Impala full of Bible-toting middle-aged women could beat (literally!) the motorist who ran into them.
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