As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.
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If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
As a customer service representative, you need to be as helpful as possible to your customer – even if you cannot speak to them in real time.
a standard greeting as per Option 4, followed by the mailbox owner's name (as recorded by the owner), followed by the leave-message tone, and then silence.
As one of the best-selling VoIP devices, magicJack has allowed people to use their Internet connection to make both mobile and landline...
For many of us, our professional voicemail greeting is a crucial first impression. For others, it might be something that our clients and partners hear over and over again. An unprofessional voicemail greeting reflects poorly on you, and while it’s easy to overlook, it’s just as easy to fix. Script it out beforehand. Make sure information is specific and up-to-date. Keep it short. Use a quality recording. Smile when you speak. Script your voicemail message
Here are some great examples of professional voicemail greetings that you can use in your business!
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1.) Dieses Gespräch kann zur Qualitätssicherung und für Schulungszwecke mitgehört oder aufgezeichnet werden.
To send to an email address with the message attached, check the box next to Attach new voicemail messages and send via email.
Ensure that whoever you ask for a second opinion is not unnecessarily biased and can be relied upon to give you an honest opinion.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
4.) Добро пожаловать, это г-н Пупкин. Мистер Пупкин находится не на рабочем месте. Пожалуйста, оставьте сообщение, чтобы Г-Н Пупкин мог перезвонить вам как можно скорее. Большое спасибо за ваш звонок.
Avoid too many promises – Avoid promises you can not keep – in this case, dates and timeframes for when you will 'definitely' return calls.