Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
"I'm sorry�" followed by the mailbox owner's name (as recorded by the owner or administrator), then "�is currently on the phone" and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
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Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
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This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.
3.) Welcome to the John Doe AG. Our offices in Berlin are now closed for a holiday. You can reach us on working days from Monday to Friday from 9am to noon and 1pm to 6pm. For general inquiries you can also send us an email to [email protected]. Thank you very much. We wish you a nice day - your John Doe AG.
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3.) Éste es un servicio de pago. Si se mantiene a la espera le transferiremos con un técnico. En caso de que no sea lo que necesita, por favor, cuelgue.
Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions.
You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
If you are the sole employee of your business and your business communication generally makes that clear, it is fine to refer to yourself in the first person.
As a small business, you lead a busy life. There is little room to respond to any voicemail the company collects from conducting surveys, website assessments, and meeting targets regularly to calling vendors, tumbling customers, and selling the commodity. Save time and energy on the stressful workday by actually reading transcribed messages instead of listening to a series of voice messages. When reading back messages are over, you can determine easily if an answer is appropriate for the customers. Offer your team and you a break to "read" your client voicemails. With professional voicemail transcription services, you can read transcribed messages of your voicemails in the inbox of your client issues, whenever you have time.
A phone call to your business is often the first encounter your customers and prospects have with your company. If no one is available to take the call, having the best professional voicemail greetings possible is important to leave a great first impression and to ensure that business opportunities don’t slip by.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
4.) Benvenuti dal Signor John Doe. Il Signor Doe non è in ufficio. Si prega di lasciare un messaggio e il Signor Doe vi richiamerà al più presto possibile. Grazie per la vostra chiamata.