The way all your words and sentences come together gives your script a distinct written tone. Combine that with a specific speaking tone to create an on-hold message that reinforces your brand and product set. Selecting the correct tones will ensure your intended message is communicated effectively. If your target market is the younger generation, then a tone which embodies fun and excitement would be most suitable.
1.) Herzlich willkommen bei Mustermann. Bitte drücken Sie für Fragen zum Kauf oder Verkauf die 1. Für Fragen zu einer Zahlung drücken Sie die 2. Als Geschäftskunde die Taste 3. Für eine Frage im Zusammenhang einer Reparatur oder Garantie drücken Sie die Taste 4. Für alle anderen Anliegen drücken Sie bitte die 5. Um die Auswahl nochmals zu wiederhohlen, drücken Sie bitte die 0.
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42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
We’re so confident in our services that we offer a 30-day, money-back guarantee. If you’re not totally satisfied, we’ll refund you.
Your business can benefit from having a regularly reviewed voice communication plan that not only meets the needs of the business but also keeps up with advances in technology to provide excellent customer service. If you are considering implementing any of these ideas, Spectrum Business Voice includes many features to help your business more efficiently handle incoming calls including voicemail-to-email, call hunting and call forwarding . Our specialists can help connect you with a solution that is just right for your business.
Be unique in your voicemail greetings, add a human touch when creating the message.
This topic describes how you can manage group voicemail greetings, including playing, downloading, and deleting greetings.
You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
Hello! You’ve reached [Natasha on the Product Development Team at LinkedPhone]. I’m not available at the moment but your call is important to me. Please leave your name, number, and the reason for your call and I’ll call you back as soon as possible. Thank you and have a great day!
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
Displays the name and telephone number of the incoming caller, provided they are not blocking that information.
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
A VPN service provider offers the users the means to get anonymous online and protects their data. They offer various packages for their users. Since this is offered online, the customers can contact at any time, literally! Here is an example of a script for a VoIP phone service for practice.
Your business’s voicemail greeting could be a potential customer’s first impression. Learn how to record an excellent greeting here! Click To Tweet
You can identify yourself with only your first name on a personal cell phone or home voice mail. If it is a business voicemail, I suggest including your first and last name. I would also include your title.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."