1.) Benvenuti alla John Doe AG. Purtroppo, tutte le linee sono occupate al momento. Si prega di avere pazienza. Saremo da voi tra breve.
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
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Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
4.) Benvenuti alla John Doe Solutions. A causa di un evento interno, il nostro servizio di segreteria non è disponibile oggi. Potete lasciare un messaggio. Saremo nuovamente al vostro servizio lunedì. Ringraziamo per la vostra comprensione.
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2.) Just a moment please , we will be there for you shortly. Have you visited our website www.johndoe.com? You can find interesting information about our company there. You can also send us an e-mail to [email protected]. One moment please. We will be there for you shortly.
ObjectiveApplies ToProcedureCalling a Number To Record Uploading an Audio fileAdditional Information ObjectiveApplies ToProcedureCalling a Number To Record Uploading an Audio fileAdditional Information
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
The above greeting is a professional voicemail script used by many growing and established businesses. It delivers the message quickly and efficiently, without wasting the caller’s time.
5.) Bem-vindo a John Doe - Obrigado por sua ligação. Atualmente estamos todos em atendimento. Por favor, aguarde, lhe atenderemos em breve
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.
9.) Bem-vindo a John Doe. Infelizmente, não há ninguém no escritório no momento. Por favor, deixe seu nome e número de telefone após o sinal. Vamos ligá-lo de volta o mais rápido possível.
When your customers call and leave a message, their experience can significantly influence their view of your business. From navigating a menu to hearing a prerecorded business voicemail greeting, they’ll take note of how simple and professional their experience was. You can make sure they reach you with ease, both by optimizing their automated menu navigation and by ensuring they hear a professional recorded message when they call.
Make sure to remind your caller to leave their name, number and the details of why they are calling, so you can ring them back professionally and constructively.
Don’t Use The Computer Generated Greeting—I get aggravated when I hear a computer generated message like, “The person you are calling at 9-4-1-5-5-5-1-2-3-4 is not available to take your call, please leave a message at the tone.” Even if the number repeated by the system is the same one I have for the person, it requires extra work on my part to confirm I’ve dialed the right number and even then I am still left wondering if this is the right number for the person I am calling.