Provide an emergency phone number. If you are going to be unavailable for a long period of time, let your callers know who they can contact for immediate assistance.
a personal greeting (as recorded by the mailbox user) followed by the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options.
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Sometimes you may be working for a business where contacts can get their query dealt with by another employee if you are not available.
If you are going to be unavailable for a predetermined time, let people know. Example, if you are on vacation for the next two weeks, inform your callers in your greeting that you will be returning calls on such and such date. This way they expect it to take a couple of weeks before you get back to them instead of stewing over why you haven't returned their call.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
When you’re closed for the holiday, it’s good to forgo your usual out-of-office greeting for a custom holiday message. Keep it cheery and brief, and be sure to let callers know when you’ll resume normal business operations.
For more information about our Business Voicemail Services click here to visit our Solaxis website.
You should also aim to refresh your voicemail greeting in English every year. It’s likely that your pronunciation skills will improve and change over time – especially if you are taking online training like ours! So it is a good idea to refresh your English voicemail greeting regularly. When it’s time to refresh it and it’s time to record a voicemail greeting, revise our video. Each time you watch it, you’ll pick up more tips and improve your pronunciation skills.
Therefore, keeping your voicemail as attractive to a potential lead as possible is vital.
3.) This is a paid service. If you stay on the line you are connected to a technician, otherwise please hang up.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
According to Nuance’s research, most voicemail messages languish for at least eight hours before they are heard.
2.) Dear caller. Unfortunately, all our representatives are busy attending to other customers. Please be patient. Thank you
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
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10.) Hello, and welcome to John Doe. For technical reasons we can not take your call personally. Thank you for your understanding. We are working very hard on a solution. If you want, you can leave a message on our homepage www.johndoe.de - Thank you and goodbye.
"The voice prompts and hold recordings we received from On Air have been well received by our customers and staff. On Air's voice talent has proven to be a great fit with our brand, and they made the recording process as smooth as possible." - Adam Rawlings, Proposal Writer/Marketing Support, G4S Canada, Toronto, ON