If you’re getting phone calls from people other than your grandmother, then they probably aren’t going to recognize that it is you by just hearing your voice. Letting people know your name and even the name of your business lets them know right away that they have reached the right number. And as an added bonus, it lets callers with the wrong number know that they’ve reached the wrong person and you won’t have to listen to messages for strangers.
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In order to effectively market yourself and your business, there are a few basic tools that you will need to have perfected. You may not be thinking that your telephone skills are of much importance, but a good or bad voicemail message could make or break a professional opportunity. If you find that your personal voicemail is pretty blase or not even set up yet, you might need to check out these tips and tricks to make a great personal voicemail message.
3.) Bienvenido/a a John Doe. En estos momentos no podemos atender su llamada o nos está llamando fuera de nuestro horario de oficina. Por favor, déjenos un mensaje con su nombre y número de teléfono, le devolveremos la llamada lo antes posible. Gracias y hasta pronto.
Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
You can enable or disable a greeting using the radio buttons at the top of the pane. The standard greeting cannot be disabled, however, the alternate greeting can be enabled in its place. Choose your own recording or use the system default.
2.) Welcome to John Doe. Unfortunately you are calling us outside our normal business hours. Personally you can reach us Monday to Friday from 8am 6pm and Saturday from 9am to 4pm. Please leave a message, or send us an email to: [email protected]. We will contact you as soon as possible - Thank you.
Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
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12.) Bem-vindo a John Doe. Você pode nos contatar de segunda a sexta das 08:00 ao Meio dia e meio e das 13:00 às 16:30 horas. Nós não podemos atender a sua ligação no momento. Por favor, deixe uma mensagem com seu nome e número de telefone e nós ligaremos volta o mais rápido possível. Em caso de urgência, favor ligar para o número 0821 91039- 1211. Muito obrigado. Die Warteschleife lässt den Anrufer in der Leitung warten und sollte nicht länger als 5 Minuten sein. Die Warteschleifen Ansage kann auch nach einer „Ansage vor Melden“ Ansage eingesetzt werden - die Warte Ansage wird dann unmittelbar nach dem Ende der „Ansage vor Melden“ geschnitten. Die Pausen zwischen den Ansageblöcken in der Warteschleife sollten ca. 30 - 60 Sekunden betragen. Die gewünschten Abstände können Sie mit uns abstimmen. Für Ihre Warteschleife finden Sie hier die passende Hintergrundmusik.
18. Hello, you’ve reached the voicemail box for [employee name] at [company name]. [Employee first name] has moved onto a different position, but our new [job title, employee name] will be happy to assist you. Please call [number, extension] or leave a message here and a representative will get back to you.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.
Connect more with the Optimum Business TV package that’s right for your customers and employees.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
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21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"