Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
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Log into the system:Using your UB phone:Press the line keyPress the Messages buttonEnter your UB phone PIN
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
Paul Blanchard, managing director of an eight-person PR firm based in London, says his company got rid of voice mail three years ago. Even for a client-services business, voice mail seemed unnecessary, he says.
18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
If you’re getting phone calls from people other than your grandmother, then they probably aren’t going to recognize that it is you by just hearing your voice. Letting people know your name and even the name of your business lets them know right away that they have reached the right number. And as an added bonus, it lets callers with the wrong number know that they’ve reached the wrong person and you won’t have to listen to messages for strangers.
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
You can customize each greeting for each phone number within your OpenPhone account. In addition, you can change it as often as you need.
Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
Remember to include your natural inflections and intonation to sound warm, welcoming and interested.
A notarized affidavit of authenticity for your voicemails to serve legal and court needs for when you need it. Have your voicemails recorded and delivered