You are a fantastic answering service. My clients really appreciate your professionalism.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
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Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Insurance agents have to deal with large numbers of clients almost all through the year. So, they are extremely busy and cannot take calls of clients. For them resorting to voicemail messages become inevitable. Here is one instance of VOIP phone service for businesses like this:
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
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The following options allow your UB voicemail to have a custom greeting for callers who reach your voicemail, or a temporary greeting you can set when away.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
When you slow down your speech, you are giving the caller time to acknowledge the information that you are giving. Therefore, breathe naturally.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
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It is, therefore, kind and polite to reassure them that they have reached the right person by stating your name or company name at the start of the message.
7.( مرحبا بكم في مكتب محاماة .John Doe عذرا، إننا غير قادرين الآن على الرد شخصيا على مكالمتكم، لأنكم تتصلون بنا خلال عطلتنا السنوية. لا تترددوا في مراسلتنا على البريد الإلكتروني للمعلومات [email protected] - سنتصل بكم في أقرب وقت ممكن عند عودتنا. في الحالات العاجلة، يرجى الاتصال بمندوب مكتبنا. يمكنكم الاطلاع
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.