1.) Bem-vindo à John Doe. Infelizmente, não há ninguém no escritório agora ou você está ligando fora do horário comercial. Por favor, deixe uma mensagem ou envie um e-mail para [email protected]. Muito obrigado pela sua ligação.
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
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5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
"I'm sorry�" followed by the mailbox owner's name (as recorded by the owner or administrator), then "�is currently on the phone" then the owner's personal greeting, and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
2.) Você está conectado à caixa de correio do Sr. John Doe. Por favor, deixe uma mensagem que o Sr. Doe possa ligá-lo de volta o mais rápido possível. Muito obrigado pela sua ligação.
2.) Sie sind mit der Mailbox von Herrn Mustermann verbunden. Bitte hinterlassen Sie eine Nachricht, damit Sie Herr Mustermann so rasch wie möglich zurückrufen kann. Vielen Dank für Ihren Anruf.
Identify Yourself—I believe identifying yourself through your voicemail greeting shows respect to everyone who calls you. It allows your callers to confirm they have dialed the right number. When people don’t include their name in their greeting, it leaves me wondering if they have something to hide. I have seen this to be true far too often.
Use the Service Hub to request technology help or services. You can also report an issue or problem.
Keep in mind that to enjoy the full benefits of your professional greeting system, you must routinely check and delete messages. If your voicemail fills up, you won’t be able to receive new messages, meaning your customers will become frustrated.
Call us on 1300 00 1300 or CLICK HERE to get in touch with one of our Business Consultants. We'll help you produce the perfect on hold message for your business. Female Voice Male VoiceGuide to On Hold MessagesScript TypesBusiness Intro & IVROn Hold Messages & Voicemail Greetings
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
https://www.universalclass.com/articles/business/customer-service-using-voice-mail-and-taking-messages.htm