Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
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Voicemail messages are important, they solve the basic issue of not missing out on any leads.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
3.) Il s’agit de la boîte de messagerie de M. John Doe. Laissez un message ou rappeler à ce numéro plus tard. Merci pour votre compréhension.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
1.) Bem-vindo à John Doe. Infelizmente, não há ninguém no escritório agora ou você está ligando fora do horário comercial. Por favor, deixe uma mensagem ou envie um e-mail para [email protected]. Muito obrigado pela sua ligação.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
7.) Bienvenue chez John Doe DE, votre spécialiste des produits d'échantillon. Si vous le souhaitez-vous pouvez passer une commande, puis utiliser le processus de commande dans notre boutique en ligne www.johndoe.de - Nous nous réjouissons de votre commande. Pour toutes autres questions, communiquez avec notre service par courriel à [email protected] - nous reviendrons vers vous dès que possible. Merci pour votre appel.
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8.) Добро пожаловать в отдел обслуживания «Вася Пупкин и Ко». К сожалению, на данный момент все линии заняты. Пожалуйста, оставьте сообщение после сигнала, укажите свое имя и номер телефона. Мы вам перезвоним как можно скорее. Мы желаем вам хорошего дня.
Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.”
Set up your voicemail boxChange or reset UB Voicemail PINChange your UB voicemail greetingAccess UB voicemail from any phoneManage voicemail from a browser (Web Inbox)Retrieve deleted UB voicemail messagesGet notified of new voicemail by emailForward voicemail to email (available by request)Message Distribution (available by request)Greeting Schedule (available by request)Caller Input (available by request)
12.) Bienvenido/a a John Doe. Puede contactar con nosotros de lunes a viernes de 8:00h a 12:30h y de 13:00h a 16:30h. En estos momentos no podemos atenderle personalmente. Por favor, deje un mensaje con su nombre y número de teléfono y le devolveremos la llamada tan pronto como sea posible. Para casos urgentes puede contactarnos al teléfono 0821 91039- 1211. Muchas gracias.
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.