Chances are that when someone takes the time to leave your business a voicemail, it is because it’s important that their message be communicated and left in the right hands. There’s nothing worse than calling a business only to hear that the voice mailbox is full or that the greeting is too quiet, too fast, or too confusing.
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
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38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
4.) Sehr geehrte Anruferin, sehr geehrter Anrufer, Sie haben die Rufnummer der Gemeinschaftspraxis xyz gewählt. Zur Zeit sind alle unsere Annahmeplätze belegt. Wir bitten um etwas Geduld. Sie werden baldmöglichst mit der nächsten freien Mitarbeiterin verbunden.
5.) All of our employees are still assisting other clients. Please leave a message or send us an email - we will get back to you as soon as possible. Many thanks for your call - Good bye.
We’re so confident in our services that we offer a 30-day, money-back guarantee. If you’re not totally satisfied, we’ll refund you.
But even that has its limits. “Voicemail transcription still requires customers to leave a message, and they’re just not doing that,” Boalt says.
Make sure to remind your caller to leave their name, number and the details of why they are calling, so you can ring them back professionally and constructively.
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
It is courteous to acknowledge the effort the caller has made to try to connect with you over the phone.
Who hears that every day? You’re bound to be the subject of your customers’ conversations because you’ve further branded yourself and your company. Who knows, you may generate more call-ins from prospects with this approachable greeting as customers share your voicemail with their coworkers.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
From time to time, the information provided in your voicemail greeting will update. Maybe your business hours or phone number will change. No matter what the change is, make sure that if the altered information appears in your voicemail greeting, that you update the recording as soon as possible. Don’t mislead customers through mistaken communication.