Sometimes you may be working for a business where contacts can get their query dealt with by another employee if you are not available.
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3.) Atualmente todos os atendentes ainda estão ocupados. Estamos ansiosos para lhe atender o mais rápido possível. Você já visitou o nosso site www.johndoe.de? Você pode encontrar uma visão geral dos nossos serviços e produtos por lá. Sua ligação é muito importante para nós e nos dedicamos para ter tempo para nossos clientes. Infelizmente, todas as linhas ainda estão ocupadas e pedimos a sua paciência.
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Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.
The topic describes the global voicemail message settings, including caller options, message options, and greeting options.
Thank you for calling BusinessCo. We are currently closed for the public holiday in Victoria. Our normal hours are 8.30am to 5.30pm Easter Standard Time. Your call is important to us, so please leave your name, phone number and a short message and we will return your call on our next business day. Thank you.
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3.) Hallo und Herzlich willkommen. Bitte legen Sie nicht auf. Sie werden gleich verbunden.
42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
Focus on work, not on complex systems. The Solaxis cloud-based solution is easier to manage: Admins quickly and easily manage users, locations, and devices, from anywhere, with just a few clicks or taps. No need for expensive specialists. User are empowered to control their own settings. Everyone saves time and resources.
Avoid background noise – Make sure you record somewhere as quiet as possible so that the caller can fully concentrate on your voice and there are no embarrassing mishaps.
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
If you’re going to be out of the office on holidays or vacations, make that known in your voicemail so customers don’t think they’re getting ignored. Nothing is more frustrating to a customer than when they can’t reach you and assume you’re ignoring them.
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Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.