2.) Herzlich willkommen bei Mustermann Ihrem IT-Partner für Ihre individuellen Business Anforderungen. Bitte drücken Sie die 1 für Vertrieb, die 2 für Technik, die 3 für Buchhaltung, 4 für RMX, oder Warten Sie und Sie werden mit der Telefonzentrale verbunden
“CBW Productions got its start in a two-bedroom apartment in Cohasset in 1999, and in the early days, most business was in professional voiceover recordings. But after the attacks of 9/11, Verizon hired the firm to permanently record victims’ last messages sent and provide them to survivors.”
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6.) Olá e bem-vindo ao John Doe AG - Agência para produtos de amostra. Infelizmente, todas as nossas linhas estão ocupadas no momento. Por favor, tente novamente mais tarde ou permaneça na linha. Obrigado, sua equipe John Doe. IVR Ansagen sind sehr individuell - Unsere Beispiel Ansagen gelten nur als ungefähre Richtlinie
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
The telephone is still the most-used customer service channel in the United States (81%), followed closely by email (78%).
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
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"These sound great. Thanks for the excellent service. We'll be using you again in the near future. Many thanks."
Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.
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@Fa5t3r - I would try a wide range of different tones when recording and play them back to see what goes over the best and what projects the image you want people to hear. Remember that some people may be going to hear this message over and over again depending on how often they have to call you so you want it to be very pleasant and not at all irritating.
1.) Welcome to the John Doe AG. Unfortunately, all the lines are busy at the moment. Please be patient. We'll be right there for you.
3.) Questo è un servizio a pagamento. Se rimanete in linea, sarete connessi ad un tecnico, altrimenti si prega di riattaccare.
Do not rush your greeting – this may leave the caller feeling like they are also being hurried.
“Hi, thanks for calling the office of (insert your name). I’m away from my desk or out of the office. Please leave your name and number, and I’ll return your call as soon as possible. If you need immediate assistance, please hang up and reach our customer support team at (insert phone number). Thanks, and have a great day!”
the fixed system message as per Option 2, followed by the leave-message tone, and then silence.
This type of service can be very beneficial as users are still able to craft their own messages, while a professional reads them. In doing so, companies can spend more time on the scripting process, making sure the text conveys everything they want it to. As such, companies may bring in expert teams to draft, revise, and/or finalize the script itself. The bottom line is you can take more time to get the words right. Additionally, in working with a professional voice talent, you are ensuring your words have the utmost impact—i.e. the words are read perfectly with the right tone, resonance, pacing, etc.