There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
The adage reigns true— first impressions really do matter! That’s why Monster VoIP wants to help you do it the right way with professional, high-quality voice recordings that can be used for your auto attendant, greetings, on-hold messages, and voice prompts. Gain credibility, earn the trust of your callers, and provide a great user experience (to avoid abandoned callers) with an amazing business phone system professional voice recording.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
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People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
1.) Esta chamada pode ser monitorada e gravada para fins de treinamento e controle de qualidade
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
8.) Bienvenue sur le Service de John Doe. Malheureusement, toutes les lignes sont occupées pour le moment. Laissez un message après le bip sonore avec votre nom et numéro de téléphone. Nous vous rappellerons dès que possible. Nous vous souhaitons une bonne journée.
The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
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If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
Backed up copies of your voicemails, stored online, and always accessible to play and download. Peace of mind knowing your messages will always be safe. Affidavit of Authenticity
A monotone voicemail message will not only be difficult to understand, but it will also potentially lose your caller’s interest quickly.