https://www.universalclass.com/articles/business/customer-service-using-voice-mail-and-taking-messages.htm
If you've come to the Ninja Number site before, you may have noticed some differences…
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In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Don’t be fooled by other business’ mediocrity…Excellence matters. First impressions also matter. Let your clients and investors listen in on just how exciting and professional your business really is.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
Don’t be that business that lets important messages slip through the cracks and miss out on new opportunities. Here are some tips on how to set up a professional voicemail greeting that will have people wanting to leave you more messages:
For example, an extension user has different greetings for Lunch Break status and Away status. Lunch Break: "I’m currently on a lunch and unable to take your call". Away: "I’m currently away from my desk".
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
3.) Herzlich willkommen bei der Mustermann AG. Unsere Büros in Berlin sind heute wegen einem Feiertag geschlossen. Sie erreichen uns an Werktagen jeweils von Montag bis Freitag von 9 bis 12 und von 13 bis 18 Uhr. Für allgemeine Anfragen können Sie uns auch eine E-Mail an [email protected] senden. Besten Dank. Wir wünschen Ihnen einen schönen Tag – ihre Mustermann AG.
It is, therefore, kind and polite to reassure them that they have reached the right person by stating your name or company name at the start of the message.
7.) Welcome to the law office John Doe. Sorry, we're currently unable to answer your call personally, as you call during our annual holidays. Feel free to send us an email to [email protected] - We will contact as soon as possible at our return. In urgent cases, please contact our office representative. These can be found on our website www.lawoffice-johndoe.de. Many thanks for your call - Good bye.
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
I’d be willing to bet that a lot of Maid businesses really don’t think about their voicemail recording more than a handful of times over the course of the lives of their business.
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20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
When you get a busy signal, dial *66 to use Busy Redial and you will get a call back when the line you are calling is available. Busy Redial is available only for telephone numbers within the continental United States.