Do not rush your greeting – this may leave the caller feeling like they are also being hurried.
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
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12.) Herzliche Willkommen bei der Mustermann GmbH. Wir sind Montag bis Freitag von 8 Uhr bis 12.30 Uhr und 13 Uhr bis 16.30 Uhr zu erreichen. Wir können Ihren Anruf derzeit leider nicht persönlich entgegen nehmen. Sie können uns jedoch gerne eine Nachricht hinterlassen. Bitte teilen Sie uns Ihren Namen und Ihre Rufnummer mit.Wir rufen Sie dann zurück.In dringenden Fällen erreichen Sie uns unter folgender Rufnummer 0821 91039- 1211. Vielen Dank.
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Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
24.Hello, you’ve called [X company]. We are currently unable to take your call. Please visit our company website at [company website URL] to speak to chat with a representative, or email us at [X email address]. If you’d like us to call you back, please leave your name and phone number, and our team will get in touch with you within 24 hours.
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When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
a personal greeting as per Option 0, followed by the leave-message tone, and then silence.
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Learn how to set up a name recording, default voicemail greetings, and temporary greetings (for holidays and vacations) for your OnSIP voicemail box.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
5.) All of our employees are still assisting other clients. Please leave a message or send us an email - we will get back to you as soon as possible. Many thanks for your call - Good bye.
d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
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