5.) Bienvenue chez John Doe – Merci pour votre appel. Actuellement, nous sommes tous occupés. Restez en ligne, nous serons rapidement avec vous.
2.) Gentile Cliente. Purtroppo, tutti i nostri rappresentanti sono impegnati con altri clienti al momento. Si prega di avere pazienza. Grazie.
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Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
Finally, you can mention your name in the recording. This is a good idea if your calls are still coming into a cell phone. If you’re on a first name basis with all your customers, it adds that extra personal touch to include your name in the voicemail. If you’re not on a first name basis, but you’d like to be, then use your name to encourage customers to use it!
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
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OpenPhone is a modern business phone service app for startups, small businesses, and individuals. OpenPhone separates your professional and personal communications and enables you to personalize your number to reflect your own brand. Use your business number directly from your existing cell phone!
3.) Welcome to John Doe - For German please press the 1 - for English please press 2.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
Written by Aja Frost @ajavuu
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
These tips will guarantee that you make a great impression and maybe even get someone to leave a message or two.
Check out the following samples: One voicemail was recorded while the individual was smiling, the other was recorded when the speaker held a neutral facial expression. Can you hear the difference? Version 1: I am smiling during this recording. Can you tell? Version 2: I have a neutral expression during this recording. Makes a pretty big difference right? 6. Keep it short
3.) Benvenuti alla John Doe – Per il Tedesco si prega di premere 1 – per l’Inglese si prega di premere 2.
a standard greeting as per Option 4, followed by the mailbox owner's name (as recorded by the owner), followed by the leave-message tone, and then silence.
A voicemail greeting can be pivotal in attracting a potential customer to your company or repelling him! So, it may be worthwhile to utilize some tried and tested tips to frame voicemail greetings for your company. The first line must include a brief description of your company and the services it offers clearly. Tell the callers the time frame within which they will get a call from your end. Ensure the voice used in recording the greeting is cheerful and not drab one. Ensure the greeting is recorded not in a hurried manner so that the callers can understand each word without issues. Try keeping the voicemail message length to 20 seconds or so.
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.