8.) Benvenuti al Servizio Assistenza della John Doe. Purtroppo, tutte le linee sono occupate al momento. Si prega di lasciare un messaggio dopo il segnale con il vostro nome e numero di telefono. Vi richiameremo al più presto possibile. Vi auguriamo una buona giornata.
Follow these tips to build a solid foundation for customer experiences that your startup can thrive on. Editor’s Note: This post was submitted by guest blogger, Roxy James. Enjoy! When you talk about customer experience, it should include the quality of goods and services, competitive pricing,
.
Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions.
Identify yourself. A professional greeting is also personal. Speak your name, job title and company name within your message. But be conscious, you do not want to record a lengthy message.
Record a voicemail that is as unique as your business, and add a human touch when creating the message. Encourage your caller to leave a message describing what their needs are.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
5.) Bem-vindo a John Doe. Você pode nos contatar de segunda à sexta das 7:00 às 18:00 horas e aos sábados das 10:00 às 13:00 horas. Se você quiser fazer um pedido ou tem uma pergunta, por favor, deixe seu nome, número de cliente e telefone. Iremos retornar a ligação o mais rápido possível. Você sempre pode nos enviar um e-mail no [email protected]. Muito obrigado pela sua ligação – Até breve.
the fixed system message as per Option 2, followed by the leave-message tone, and then silence.
12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
You can identify yourself with only your first name on a personal cell phone or home voice mail. If it is a business voicemail, I suggest including your first and last name. I would also include your title.
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
One feature of Voice Mail Message Notification Preferences will change in the updated platform—there will no longer be options for the disposition of voice messages related directly to message notification. Instead, messages will be kept as new even though the message may be delivered to an email address.
Both the global and personalized voicemail greeting are changeable. This topic describes how to change voicemail greetings for extension voicemail and group voicemail.
4.) Bem-vindo a John Doe Soluções. Por causa de um evento interno nosso secretariado não está disponível hoje. Você pode nos deixar uma mensagem. Nós estaremos ao seu serviço novamente na segunda-feira. Obrigado por sua compreensão.
The telephone is still the most-used customer service channel in the United States (81%), followed closely by email (78%).
Voicemail allows you to access your phone messages while you're in your business or away from work.