We'll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.
Don’t be fooled by other business’ mediocrity…Excellence matters. First impressions also matter. Let your clients and investors listen in on just how exciting and professional your business really is.
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2.) Cher client. Malheureusement, tous nos représentants sont occupés avec d’autres clients. Veuillez patienter. Merci
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11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”
"I'm sorry�" followed by the mailbox owner's name (as recorded by the owner or administrator), then "�is currently on the phone" then the owner's personal greeting, and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
Once in this area, you can see all your various greeting options including which greetings that are already configured.
Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
When you set up your voicemail, you can choose between using a personal greeting or one generated by the system. You can use the same or different messages whether your line is busy or if you’re unable to answer your phone. Select Personal if you want to use your own message, then click Browse to upload a WAV file of your recording. Select Personal if you want to use your own message, then click Browse to upload a WAV file of your recording.
2. Press the right arrow key twice and highlight Msgs then press the center navigation key.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
This is the time to show your personality. People are more at ease with someone with a bit of excitement in their voice because it shows that they are capable of holding a conversation. Just because you want to come off as professional does not mean you need to come off as monotone or unapproachable. If you’re funny, you could even add a joke to your message. Just be sure that you sound approachable and warm.
Pro Tip: Avoid using a monotone voice when you record a voicemail greeting for a virtual answering system. You want your customers to be engaged and feel welcomed, not like a burden.