2.( مرحبا بكم في .John Doe نظرا لكون شركتنا في عطلة، فإن خدمة عملائنا ستكون متاحة لكم مرة أخرى ابتداءا من يوم الاثنين 2016/07/04. سيبدأ شحن الطلبات من جديد يوم 2016/11/01. وخلال هذا الوقت انتم مدعوون لإرسال طلباتكم إلى [email protected] عبر البريد الإلكتروني أو من خلال استمارة الاتصال. شكرا لكم!
3.) Zurzeit sind alle Mitarbeiter noch im Gespräch. Wir sind bemüht, Sie schnellst möglich zu verbinden. Kennen Sie schon unsere Webseite? Unter www.mustermann.de erhalten Sie einen Überblick unserer Leistungen und Produkte. Kundenanliegen sind uns wichtig und wir nehmen uns für jeden Kunden ausführlich Zeit. Leider wird immer noch auf allen Leitungen gesprochen, wir bitten Sie daher noch um etwas Geduld.
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It’s important to ensure the content is informative and relevant to the caller. And the rule ‘less is more’ very much applies to writing for the ear. It’s important to keep the sentences short and to the point. A popular way to get a message across is follow this structure: Introduce the topic in the first sentence e.g. Did you know that BusinessCo now offers no contract plans for hosted PBX and business VoIP? Explain how the information will benefit the caller in the second sentence e.g. And that means complete flexibility for your business and no long-term commitments. Wrap up with a call to action in the third sentence e.g. To find out more, visit our website businesspbx.com.au or speak to one of our Business Consultants when you come off hold.
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
a personal greeting (as recorded by the mailbox user) followed by the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options.
25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
1.) Dieses Gespräch kann zur Qualitätssicherung und für Schulungszwecke mitgehört oder aufgezeichnet werden.
"It's been one of the best things that we've ever done, really," Blanchard says. "Productivity's gone up and we've just got so much more time."
Often times knowing the purpose of their calls allows me to respond to their messages by sending them emails. As an example, when people have a question, often times I can send them an email answering their question. Knowing the purpose of the call also allows me to continue the communication through their voicemail if we end up playing phone tag.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
Home Store Archive Meet Todd MENU Home Store Archive Meet Todd Make a Positive Impression With Your Personal Voicemail Greeting Click here to print Share Prefer to Listen? Play Audio Version http://littlethingsmatter.com/wp-content/mp3/03-08-10.mp3
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1.) All our lines are busy at the moment – Please be patient. We will be with you momentarily – PAUSE – Have you already visited our website www.johndoe.com? Your concerns are important to us, please hold the line, you will be connected as soon as possible.- PAUSE – Just a moment please, the next available team member will be there for you shortly.
11.( مرحبا بكم في JohnDoe، للأسف أنتم تتصلون بنا خارج ساعات العمل خارج، لا يمكننا الرد على مكالمتكم في الوقت الراهن. إذا كنت ترغبون في ترك رسالة لنا، يرجى مراسلتنا على البريد الإلكتروني [email protected] - سوف نتصل بكم في أقرب وقت ممكن. لمزيد من المعلومات عنا يرجى زيارة موقعنا www.johndoe.de. شكرا جزيلا على اتصالكم.