4.) Benvenuti alla John Doe. Potete raggiugerci personalmente durante il nostro orario d’ufficio, dal Lunedì al Giovedì dalle 9am a mezzogiorno e dalle 2pm alle 4pm, e il Venerdì dalle 9am a mezzogiorno. Siete invitati a riferirci la vostra richiesta tramite e-mail a: [email protected] e vi risponderemo al più presto possibile - Grazie.
Hey, you’ve reached (name). If you’re hearing this one of two things is happening:
.
Business Voicemail Goes Unanswered Most callers would rather hang up than leave a message Business Voicemail Goes Unanswered Most callers would rather hang up than leave a message
32. Hi, you’ve reached [your name] at [your company]. I’m away from my desk. Please leave your name, number and a message, and I will get right back to you.
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
The following options allow your UB voicemail to have a custom greeting for callers who reach your voicemail, or a temporary greeting you can set when away.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
We've been doing business with them for 5 years and we're completely satisfied with their professionalism when representing our company. I recommend Sound Telecom to anyone in need of a competent answering service.
3.) Данная услуга является платной. Если вы останетесь на линии, вы будете подключены к специалисту, в противном случае, пожалуйста, повесьте трубку.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Your voicemail recording should include several key elements to communicate with your customers. The most important parts of your greeting are: Announcement and identification (“Hello! You’ve reached [your name] with [your business’s name]”) A brief apology (“I’m sorry, but we are unable to take your call as we are [closed, assisting guests, away from the desk, etc.]”) Invitation to leave a message Information you want from them (“Please leave your name, number, and reason for calling”) Promise of a callback and timeframe (“You’ll hear from us within 24 hours!”) How to Sound Your Best
"I was unhappy with our service provider for the on hold music – which is listened to by citizens calling 311, Access Calgary, or any other City service or facility. I reached out to a counterpart at WestJet and he referred me to On Air. I must say that the customer service I received from the onset at On Air was night and day from what I had previously been accustomed to. They are extremely responsive, and very customer focused. I even had a late request for some holiday music and I had a new playlist in my hands in less than 24 hours. Fantastic! And most of all, Thank you!" - Kelly Brown, Telecom Engineer, Voice and Video Solutions, The City of Calgary, Calgary, AB
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4.) Herzlich willkommen bei Mustermann Solutions . Wegen einer firmeninternen Veranstaltung ist heute unser Sekretariat nicht erreichbar.Sie können uns aber gerne eine Nachricht hinterlassen. Ab Montag stehen wir Ihnen wieder persönlich zur Verfügung. Vielen Dank für Ihr Verständnis.
Choose your no-answer greeting from the drop-down menu next to If unanswered use greeting from: 8
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.