Make sure to remind your caller to leave their name, number and the details of why they are calling, so you can ring them back professionally and constructively.
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
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19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
When you’re looking for a job, a good rule of thumb is to answer your phone as often as you can. You never know when a recruiter might be calling to set up an in-person meeting, or conduct a phone interview.
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Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
For a business that deals in lead generation, every single contact counts. You never know if the next call on your phone might be a high-quality lead.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
Do you have any specific tips you’d like to share about effective voicemail greetings? Have you experienced any horrible ones? Share with us in the comments below!
If the mailbox is NOT setup, the fixed system message, "I'm sorry�" followed by the mailbox number and "�is currently on the phone" plays instead of the mailbox name and personal greeting.
Do you have lots of satisfied customers? Give them a voicemail option to record a brief testimonial about why they love your product or service.
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
6.) Hello and welcome to the John Doe AG - Your agency for sample products. Unfortunately, all lines busy at the moment. Please try again later or wait just a moment. Thank you, your John Doe team.
This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
When you receive a voice mail message, the message appears in your Outlook Inbox. Go to your Outlook Inbox. Open any email with Voice Mail in the subject. Click the blue play button to listen to a message.
2.) Welcome to John Doe. Unfortunately you are calling us outside our normal business hours. Personally you can reach us Monday to Friday from 8am 6pm and Saturday from 9am to 4pm. Please leave a message, or send us an email to: [email protected]. We will contact you as soon as possible - Thank you.