Click Add to add it to your audio library Click Use the Audio
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The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
Important: In some countries or regions, deleted messages may be permanently erased by your carrier. Your voice messages may also be deleted if you change your SIM card.
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
13. “Hello, you’ve reached the [Department name] at [your company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out. One of our team members will be in touch within the day. To ensure we don’t miss you again, you can also let us know the best time to call you back. Thanks and have a great day.” This greeting lets your caller know your Customer Service team is just as efficient as you are. Voicemail greetings for calls received after business hours
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
We are very pleased with using Sound Telecom as our answering service. The staff that answers our phones are always pleasant and courteous and our messages are delivered promptly.
IVRCall RecordingRing GroupCall QueueFeature CodeConferenceSpeed DialCall TransferCall PickupCall ParkingFaxPaging/IntercomPIN ListPBX SystemSecurityMaintenanceCDR and ReportsIntegrationReferenecesLinkus Web Client User Guide
1.) Caro cliente, todos os membros da nossa equipe ainda estão ocupados com outros clientes, por favor, tente novamente mais tarde. Se você tem perguntas sobre nossos produtos ou sobre seu pedido, então não hesite em nos enviar um e-mail. Nosso time de apoio vai processar o seu pedido o mais rápido possível. Obrigado.
1.) Esta chamada pode ser monitorada e gravada para fins de treinamento e controle de qualidade
2.) Минуточку, пожалуйста, уже совсем скоро мы будем к вашим услугам. Вы уже посетили наш сайт www.johndoe.com? Там вы можете найти много интересной информации о нашей компании. Вы также можете связаться с нами по электронной почте [email protected]. Один момент, пожалуйста. Скоро мы будем к вашим услугам.
In both the consumer and business world, it’s becoming more common to hear voicemail prompts that warn callers that their messages might not be heard for a while and suggest that they send a text message or email instead.