Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
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With the high volume of calls many customer service centers receive daily, it is virtually a necessity to have voice mail these days. Many people will tell you they …
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
He says checking voice mail, with all the announcements, codes and prompts, took 10 to 15 minutes out of a day, not including the time required to call each person back.
12.) Bienvenue chez JohnDoe. Vous pouvez nous joindre du lundi au vendredi de 8h à 12h30 et de 13 heures à 16h30. Nous ne pouvons pas prendre votre appel pour le moment. Laissez un message avec votre nom et votre numéro de téléphone et nous vous rappellerons dès que possible. En cas d'urgence, vous pouvez nous joindre sur le numéro 0821 91039- 1211. Merci beaucoup.
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2.) Welcome to John Doe your IT partner for individual business requirements. Please press 1 for sales, 2 for technique, 3 for accounting, 4 for RMX, or remain on the line and you will be connected to our switchboard.
3.) Welcome to John Doe - For German please press the 1 - for English please press 2.
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Hello! You have reached the voicemail of John Doe . Please leave your name, phone number, and a brief message and she will return your call as soon as possible. Thank you and have a great day.
الشركة هناك. كما يمكنك أيضا أن مراسلتنا عن طريق البريد الإلكتروني[email protected] لحظة من فضلك. سوف نكون معك بعد قليل.
4.) Benvenuti alla John Doe. Se avete domande riguardanti un ordine si prega di premere 1, per cambiamenti riguardanti il vostro menu o per gli orari di apertura si prega di premere 2, per domande riguardati una fattura si prega di premere 3 e per informazioni sul vostro ordine attuale si prega di premere 4.
6.) Bonjour et bienvenue chez l’AG de John Doe – Agence d’échantillons de produit. Malheureusement, toutes nos lignes sont occupées en ce moment. Réessayez plus tard ou restez en ligne. Merci, votre équipe John Doe.
1.) Esta chamada pode ser monitorada e gravada para fins de treinamento e controle de qualidade
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