Successful entrepreneurs ask themselves these questions so they can keep their startup on track and hit their goals. Editor’s Note: This post was submitted by guest blogger, Roxy James. Enjoy! The U.S. is a good place to launch a startup topping all countries in the Global Entrepreneur Index
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
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Need some ideas for funny voicemail greetings? Our users have volunteered their best greetings that are guaranteed to bring a chuckle to your callers: 3.) Don’t expect a call back. Its not gonna happen so you might as well forget about it. OK, thanks, bye! Hi…sorry, but my therapist says I should spend more time “finding myself” than messing with a cell phone. So leave a message after my sad sobs. Hello , you have reached _____. The reason I haven’t picked up is because YOU HAVE BEEN REJECTED. Thank you. Hello, maybe I actually picked up the phone but I’m bored so I’m pretending to be the voicemail. Hey, don’t be such a critic! Would you rather I pretend to be a sofa cushion? (pause) Sorry, I can’t get to the phone right now because I’m pretending to be a sofa cushion, but leave a message and maybe I’ll get back to you when pigs fly. Hey this is _____ and if you hear this, I either think you’re crazy and I don’t want to talk to you, or I’m trapped under something heavy. Leave a message.
1.) Bem-vindo ao John Doe AG. Infelizmente, todas as linhas estão ocupadas no momento. Por favor, seja paciente. Nós te atenderemos em breve.
6.) Добро пожаловать в «Вася Пупкин и Ко». Наша горячая телефонная линия не работает в течение праздников. Точное время открытия можно найти на нашем сайте по адресу www.john doe.de. Мы благодарим вас за оказанное доверие и желаем вам и вашим близким счастливых праздников и счастливого Нового года.
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Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.”
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If you are alright with your prospects reaching out to you after work, then share your contact details will help them to reach out to you. This is not a mandatory technique, but if you believe that you can cater to prospects after your working hours then this technique is great to conduct.
Hi. This is Hayley at Clever Cakes. Thanks for calling. I'm sorry that I’m not able to take your call at the moment. However, if you would like to leave me a message including your name and phone number, I’ll get back to you as soon as I can. Looking forward to talking to you soon.
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
Here are 5 sample scripts for business voicemail greetings that will make you and your company look personable, knowledgeable, and professional. And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings.
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4.) Bienvenido/a a John Doe. Si tiene preguntas sobre un pedido, por favor, pulse 1; para cambios en su menú u horarios de apertura, por favor, pulse 2; para preguntas sobre facturación, por favor, pulse 3; y, para información sobre su pedido actual, por favor, pulse 4.
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4.) Bienvenue chez John Doe. Vous pouvez nous contacter pendant les heures de bureau du lundi au jeudi de 9h à midi et de 14h à 16h et le vendredi de 9h à midi. Nous vous invitons à nous donner votre demande par mail sur [email protected] et nous reviendrons vers vous dès que possible. Merci.
18. Hello, you’ve reached the voicemail box for [employee name] at [company name]. [Employee first name] has moved onto a different position, but our new [job title, employee name] will be happy to assist you. Please call [number, extension] or leave a message here and a representative will get back to you.