When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Mailbox greetings play when a caller reaches a user's mailbox. There are two greetings: one that plays when the user's phone is busy and the other when they don't answer or when they have their phone in Call Forwarded Always to voice mail. The default no-answer greeting plays a message recorded by the user. A typical user-recorded greeting would identify the user and inform callers that they are unable to answer their call� example: "Hello. You have reached John Doe. I am in today but missed your call. If you would like, please leave your name, telephone number and message at the sound of the tone and I will return your call as soon as possible. Thank you."
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A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
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48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
Here are some great examples of professional voicemail greetings that you can use in your business!
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
a standard greeting as per Option 6, followed by the leave-message tone, and then silence.
Interesting Read : Why Should You Say NO To Increasing Customer Service Calls In 2020? Best Business Voicemail Greetings examples that you can try today for your brand
20. “Hey there! Thanks for calling [company]. We are unable to answer the phone right now but will get back to you right after the holidays. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. Please be sure to leave your name, phone number, and a brief message to let us know the reason for your call. Thank you and have a great day.” Available even during holiday emergencies? Let your callers know via your voicemail greeting.
22. "Hi, you've reached [your name, the office of X company]. We're closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year's, Fourth of July, etc.]."
When you’re looking for a job, a good rule of thumb is to answer your phone as often as you can. You never know when a recruiter might be calling to set up an in-person meeting, or conduct a phone interview.
A professional voicemail should be short and succinct. Simply introduce your company, ask the caller to leave their information, and let the caller know when to expect a callback. Once you record your greeting, you can easily upload it into the OpenPhone app. Simply go to your phone number’s settings, then choose to record a greeting, upload an mp3 file, or use text-to-speech.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
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When you meet somebody for the first time in person, you can judge and interpret them on their gestures, body language, facial expressions and voice. However this isn't so easy over the phone.