You have reached the mailbox of the Claims Department. We are sorry that we are unable to take your call at this time, but please leave a detailed message and we will get back to you as soon as possible. We look forward to serving you. Thank you.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
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The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
7.) Bienvenue dans le bureau de John Doe. Désolé, nous ne sommes actuellement pas en mesure de répondre à votre appel étant donné que vous appelez pendant les vacances annuelles. Sentez-vous libres de nous envoyer un email sur [email protected] – Nous vous contacterons dès que possible à notre retour. En cas d’urgences, contactez notre représentant de bureau. Ils peuvent être contactez sur notre site www.lawoffice-johndoe.de. Merci beaucoup pour votre appel – Au revoir.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
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a personal greeting (as recorded by the mailbox user) followed by the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options.
If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
4.) Bienvenido/a a John Doe. Nos puede contactar personalmente durante nuestro horario de oficina de lunes a jueves de 9:00h a 12:00h y de 14:00h a 16:00h. Asimismo, nos puede enviar un correo electrónico a [email protected] y le contestaremos lo antes posible. Gracias.
Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
4.) Bem-vindo a John Doe. Se você tem perguntas sobre uma encomenda, por favor, pressione 1, para alterações em seu menu ou seus horários por favor pressione 2, para perguntas sobre uma fatura por favor, pressione 3 e para obter informações sobre seu pedido atual por favor, pressione 4. Diese Ansagen werden in die Mailbox des Mobil Telefons eingespielt. Viele Anbieter beschränken die Länge der Ansage auf max. 30 Sekunden. Wir spielen die Ansagen digital in bestmöglicher Qualität auf Ihr Mobiltelefon ein. Dazu benötigen wir die Rufnummer und den vierstelligen Mailbox Pin des Anschlusses auf die die Ansage eingespielt werden soll.
You can identify yourself with only your first name on a personal cell phone or home voice mail. If it is a business voicemail, I suggest including your first and last name. I would also include your title.
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
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If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
6.) Добро пожаловать в «Вася Пупкин и Ко». Наша горячая телефонная линия не работает в течение праздников. Точное время открытия можно найти на нашем сайте по адресу www.john doe.de. Мы благодарим вас за оказанное доверие и желаем вам и вашим близким счастливых праздников и счастливого Нового года.