4.) Cher client, vous avez composé le numéro xyz. Actuellement, toutes nos lignes sont occupées. Nous vous demandons de patienter. Vous serez connectés au prochain assistant dès que possible.
5.) Welcome to John Doe - Thank you for your call. Currently we are all in conversations. Please hold, we will be with you shortly
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I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
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This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
Chances are that when someone takes the time to leave your business a voicemail, it is because it’s important that their message be communicated and left in the right hands. There’s nothing worse than calling a business only to hear that the voice mailbox is full or that the greeting is too quiet, too fast, or too confusing.
5.) Bienvenido/a a John Doe. Puede contactar con nosotros personalmente de lunes a viernes de 7:00h a 18:00h y los sábados de 10:00h a 13:00h. Si quiere realizar un pedido o tiene cualquier pregunta, deje un mensaje con su nombre, número de cliente y número de teléfono. Le devolveremos la llamada lo antes posible. Si lo prefiere, nos puede mandar un correo electrónico en cualquier momento a [email protected]. Muchísimas gracias por su llamada. Hasta pronto.
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
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Paul Blanchard, managing director of an eight-person PR firm based in London, says his company got rid of voice mail three years ago. Even for a client-services business, voice mail seemed unnecessary, he says.
Recording company voicemail can be really simple, like speaking your new business voicemail script into an iPhone, or you can set up voicemails across your entire company at a highly professional level.
1. Hello and thank you for calling GetVoIP! We are closed today for the holiday, and will be back in the office tomorrow, Thursday the 14th. We apologize for any inconvenience this may cause, but expect a prompt response from us tomorrow! Happy holidays and have a great day.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
Visit the Service Desk in Room 36 of the ITTC (Innovative Teaching and Technology Center), north of Rod Library Understanding UNI's voicemail greeting system