3.) Éste es un servicio de pago. Si se mantiene a la espera le transferiremos con un técnico. En caso de que no sea lo que necesita, por favor, cuelgue.
A good first impression goes a long way, and a voicemail greeting is the first impression to your business. An expertly crafted voicemail script lets your clients know you’re dependable, capable, and confident. An unprofessional voicemail script, on the other hand, can do the exact opposite.
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At OpenPhone, we used Fiverr and definitely recommend this service. It was quick, affordable, and got the job done. For our project, it took over 36 hours of work between submitting the script and getting the final result. The cost was roughly $115 for the final project.
4.) Leider befinden sich zur Zeit alle Mitarbeiter im Gespräch. Bitte haben Sie etwas Geduld, wir sind gleich persönlich für Sie da. - PAUSE - Leider sind noch immer alle Mitarbeiter im Gespräch. Bitte haben Sie noch etwas Geduld. Gerne können Sie uns auch eine E-Mail senden an [email protected]. Wir rufen Sie dann umgehend zurück.
That doesn't necessarily mean the telecom giant makes less money. Hakl says businesses are substituting other, newer services that they're using instead.
As a customer service representative, you need to be as helpful as possible to your customer – even if you cannot speak to them in real time.
5.) Todos os nossos funcionários ainda estão ajudando outros clientes. Por favor deixe uma mensagem ou envie-nos um e-mail - vamos voltar para você o mais rapidamente possível. Muito obrigado pela sua chamada - Adeus.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
5.) Estimados/as clientes/as, nuestras oficinas permanecerán cerradas del 24 de diciembre al 2 de enero. Podrá contactar con nosotros en horario habitual a partir del lunes 5 de enero. Le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo lleno de éxitos.
Really think about it – You’re out of the office, it’s after business hours, or you’re otherwise indisposed, whatever the case may be, your voicemail is now tasked with representing you (and/or your company). No pressure, right? Your voicemail message is a platform that represents you to callers; therefore it’s ABSOLUTELY crucial that your message is perfect.
If you’re going to be out of the office on holidays or vacations, make that known in your voicemail so customers don’t think they’re getting ignored. Nothing is more frustrating to a customer than when they can’t reach you and assume you’re ignoring them.
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
You can also access your greetings via the UNI voicemail web portal. Navigate to https://voicemail.uni.edu in your web browser and sign in. Once logged in, click on Greetings.