According to Gartner Research, more than two-thirds of companies compete for business today primarily based on customer experience – up from only one-third back in 2010. Knowing this, it should not surprise you that customer-centric companies are 60% more profitable than companies that are not.
Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.”
.
"We are very happy with the quality of the translations and voice prompts On Air offers. On Air has a great selection of voice talents in all languages and customer service has been excellent which is why we have been using their services for the last 10 years." - Fylakti Baris, Operations, T3 Telecom Software, South Orange, NJ
You can identify yourself with only your first name on a personal cell phone or home voice mail. If it is a business voicemail, I suggest including your first and last name. I would also include your title.
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner. See Also: 50% of Business Owners Over 50 Back Trump's National Emergency Declaration
Your business’s voicemail greeting could be a potential customer’s first impression. Learn how to record an excellent greeting here! Click To Tweet
Voicemails are not just important within the corporate world but are valuable to self-employed individuals and job seekers.
3.) This is the mailbox of Mr. John Doe. Please leave a message or call this number again at a later time. Thank you for your understanding.
Here are some great examples to help you compose your own professional voicemail message:
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
Pro Tip: Avoid using a monotone voice when you record a voicemail greeting for a virtual answering system. You want your customers to be engaged and feel welcomed, not like a burden.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
1.) Benvenuti alla John Doe. La nostra linea telefonica diretta non è attiva durante le vacanze. Potete trovare i nostri orari d’ufficio sul nostro sito web a: www.johndoe.de – Grazie per la fiducia accordataci. Auguriamo a voi e ai vostri cari buone vacanze, e felice anno nuovo.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
4.) Welcome to Mr. John Doe. Mr. Doe is away from his desk. Please leave a message that Mr. Doe can call you back as soon as possible. Many thanks for your call.
30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.