What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
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Write down your message before you record it. When reading it back, ask yourself: Does it make sense? Does it contain the right information? Is it grammatically correct? Is it clear? Is it positive and polite?
If keeping voicemail in your business makes sense, there are tools you can use to streamline the time you spend sorting through messages. Here are four simple—and often cost-free—ways to use voicemail more efficiently.
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1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
Choose your no-answer greeting from the drop-down menu next to If unanswered use greeting from: 8
Remember to offer your apologies for not being available to answer their call and to sound genuine.
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You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
Your current customers will like you just a little bit more and you’ll make it easier for new leads to get details on your cleaning services if you are not available to take their call. So, what makes a good voicemail for a cleaning business? There are 5 things that every voicemail recording should include: 1 & 2. Company name & website
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
3.) Welcome to John Doe. Currently we can not answer your call personally, or you are calling us outside of business hours. Please leave us a message with your name and telephone number - we will call you back as soon as possible. Thank you and good bye.
Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.