While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
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Thank you for calling the Accounts Department. We’re sorry that we are unable to take your call at this time, but please leave your name, phone number and a message and we’ll get back to you as soon as possible. Thank you. Female Voice Male Voice Guide to On Hold Messages Script Types Business Intro & IVR On Hold Messages & Voicemail Greetings
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Voicemail messages are important, they solve the basic issue of not missing out on any leads.
Visit the Service Desk in Room 36 of the ITTC (Innovative Teaching and Technology Center), north of Rod Library Understanding UNI's voicemail greeting system
Avoid playing music and the long message greeting. People don't have the time nor the patients to sit through a storybook greeting. They simply want you to return their call as soon as possible.
How many times have you gone through the following scenario: While working with a customer or engaged on an important call, you receive a new voicemail. You listen to the message, hoping to understand the caller’s name and issue correctly. And when the caller whizzes through the digits of their callback number faster than you can write, you have to go through the entire message again. Once this exercise has been completed, you call the person back, only to get their voicemail.
1.) Добро пожаловать в «Вася Пупкин и Ко». Если вас интересуют вопросы купли-продажи, пожалуйста, нажмите 1. По вопросам оплаты, пожалуйста, нажмите 2. Если вы бизнес-клиент, пожалуйста, нажмите 3. Для вопросов, связанных с ремонтом или гарантией, пожалуйста, нажмите 4. Для всех других случаев, пожалуйста, нажмите 5. Чтобы прослушать это меню еще раз, пожалуйста, нажмите 0.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
4.) Willkommen bei Herrn Mustermann. Herr Mustermann ist gerade nicht am Platz. Bitte hinterlassen Sie eine Nachricht, damit Sie Herr Mustermann so rasch wie möglich zurückrufen kann. Vielen Dank für Ihren Anruf.
5.) Benvenuti alla mailbox personale di Dirk Schuster, dell’azienda John Doe. Si prega di lasciare un messaggio con il vostro numero di telefono dopo il segnale. Sarete richiamati al più presto possibile. Per richieste urgenti, si prega di inviare una e-mail a: [email protected]. Grazie per la vostra chiamata.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Turn this feature on via the account center to hide your name and number on all calls you make. You can also hide your number on a per-call basis by dialing *6 7 before making a call.
3.) Bonjour et bienvenue. Veuillez ne pas raccrocher. Vous serez rapidement mis en relation avec quelqu’un.
If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.