5.) Все наши сотрудники по-прежнему заняты с другими клиентами. Пожалуйста, оставьте сообщение или свяжитесь с нами по электронной почте - мы свяжемся с вами как можно скорее. Большое спасибо за ваш звонок - До свидания.
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
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But even that has its limits. “Voicemail transcription still requires customers to leave a message, and they’re just not doing that,” Boalt says.
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Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
3.) Это почтовый ящик г-на Пупкина. Пожалуйста, оставьте сообщение или позвоните по этому номеру снова позже. Спасибо за ваше понимание.
Avoid too many promises – Avoid promises you can not keep – in this case, dates and timeframes for when you will 'definitely' return calls.
2.) Para evitar largas esperas puede dejarnos un mensaje o enviarnos un correo electrónico a [email protected]. Le contactaremos lo antes posible. Muchísimas gracias por su llamada. Hasta pronto.
"We are very happy with the quality of the translations and voice prompts On Air offers. On Air has a great selection of voice talents in all languages and customer service has been excellent which is why we have been using their services for the last 10 years." - Fylakti Baris, Operations, T3 Telecom Software, South Orange, NJ
Speak clearly. Don't mumble; speak too fast or too slow. You want people to understand your greeting. The way you communicate with people through your greeting is an example of how you communicate with people in the real world.
Chances are that when someone takes the time to leave your business a voicemail, it is because it’s important that their message be communicated and left in the right hands. There’s nothing worse than calling a business only to hear that the voice mailbox is full or that the greeting is too quiet, too fast, or too confusing.
If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
The telephone is still the most-used customer service channel in the United States (81%), followed closely by email (78%).
Get a truly comprehensive phone system with the best overall value, offering more features and functionality, for less. With no equipment or hardware maintenance costs, you gain cost savings both now and over the life of your system. And Solaxis all-inclusive monthly pricing means low, predictable costs.
That doesn't necessarily mean the telecom giant makes less money. Hakl says businesses are substituting other, newer services that they're using instead.
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6.) Hallo und willkommen bei der Mustermann AG - Agentur für Musterartikel. Leider wird gerade auf allen Leitungen gesprochen. Probieren Sie es später noch einmal oder haben Sie einen kleinen Moment Geduld. Vielen Dank, Ihr Mustermann-Team.