33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
I would highly recommend Sound Telecom on every level. First-class operation. Professional and responsive. Not one complaint or concern.
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The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
If you are on vacation/out of the office, be sure to record a special message to let people know when you left and when you are expected back.
19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
There are 5 available greetings with standard UB phone service. Choose the one that best matches your needs.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
8.) Welcome to the Service Department of the John Doe. Unfortunately, all lines are busy at the moment. Please leave a message after the tone with your name and phone number. We will call you back as soon as possible. We wish you a nice day.
With a wide variety of choices available, users are able to choose every aspect of the process—i.e. the provider (a business or a voice professional individually), the service, as well as the tools involved.
Hosted Call Recording Time-Based Routing IVR (Auto Attendant) Voicemail to Email Simultaneous Ring Outbound Calling Instructions
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
This topic describes how to record or upload voicemail greetings for extension voicemail or group voicemail.
Please note: I reserve the right to delete comments that are offensive or off-topic.
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