1.) Cet appel peut être surveillé et enregistré pour la formation et la qualité à des fins d'assurance
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
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16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
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You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
Once in this area, you can see all your various greeting options including which greetings that are already configured.
Do you have a crowning achievement or hold a competitive advantage? Showcase that within your voicemail so you’ll be memorable and emphasize why working with you is an advantage. Here’s an example of a professional voicemail someone in real estate could use:
a personal greeting as per Option 0, followed by the leave-message tone, and then silence.
Allows you to specify the name that will appear for your number when you make an outbound call. The person you are calling must have a Caller ID compatible telephone or display device.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
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The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
If your caller has left you a detailed message with their query, it enables you to get straight down to business when you reply.