4.) Derzeit befinden sich alle Mitarbeiter im Gespräch. Ihr Anruf wurde soeben vermerkt und ein Mitarbeiter wird Sie zeitnah persönlich zurückrufen. Wir bedanken uns für Ihr Verständnis. Auf Wiederhören.
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9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
Often times knowing the purpose of their calls allows me to respond to their messages by sending them emails. As an example, when people have a question, often times I can send them an email answering their question. Knowing the purpose of the call also allows me to continue the communication through their voicemail if we end up playing phone tag.
32. Hi, you’ve reached [your name] at [your company]. I’m away from my desk. Please leave your name, number and a message, and I will get right back to you.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.
It is courteous to acknowledge the effort the caller has made to try to connect with you over the phone.
46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings Customer Service vs Customer Support: Differences and Best Practices How to Deal With Difficult Customers: Actionable Tips for Call Center Agents & Managers 8 Actionable Ways to Reduce Hold Times
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Recent statistics from Forbes magazine show that 80 percent of callers sent to voicemail do not leave messages because they don’t think they’ll even be heard.
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Hello, this is the voicemail for Gemma Bode at Marvellous Marketing. Thank you for calling, I’m sorry I’m not available to pick up the phone right now. Please leave your contact information, and I will call you back at my earliest available opportunity. Alternatively, if you need to speak with someone more speedily, please contact Anne Bloggs at 07000100023, that’s 07000100023.
The following is available directly from the Mitel 3300 Help Files and can also be found here:
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
2.) Welcome to John Doe. Unfortunately you are calling us outside our normal business hours. Personally you can reach us Monday to Friday from 8am 6pm and Saturday from 9am to 4pm. Please leave a message, or send us an email to: [email protected]. We will contact you as soon as possible - Thank you.