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If you are recording a voicemail for customer service, it is important to make your voicemail sound like it is part of a collective enterprise.
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50. Hi, this is the customer service center at [X company]. We’re sorry to have missed your call. Leave your name and number and the next available representative will call you back to assist you. Things to Include in a Voicemail Message Get the Caller to Leave Their Name and Phone Number
Your prospects are under the impression that a brand will be always available to cater to them, now for some circumstances, a few brands might not be able to serve their prospects 24/7 which is why creating a voicemail message becomes useful.
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Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
As a small business, you lead a busy life. There is little room to respond to any voicemail the company collects from conducting surveys, website assessments, and meeting targets regularly to calling vendors, tumbling customers, and selling the commodity. Save time and energy on the stressful workday by actually reading transcribed messages instead of listening to a series of voice messages. When reading back messages are over, you can determine easily if an answer is appropriate for the customers. Offer your team and you a break to "read" your client voicemails. With professional voicemail transcription services, you can read transcribed messages of your voicemails in the inbox of your client issues, whenever you have time.
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
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In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
3.) Здравствуйте и добро пожаловать. Пожалуйста, не вешайте трубку. Вас скоро соединят.
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5.) Dear customers, our office will be closed from December 24 through January 2. You can reach us as usual on Monday 5 January. We wish you and your family a merry christmas and a happy and successful new year..
5.) Willkommen bei Mustermann - Vielen Dank für Ihren Anruf. Wir befinden uns zur Zeit alle im Gespräch. Bitte haben Sie einen Moment Geduld wir sind gleich persönlich für Sie da.
2.) Gentile Cliente. Purtroppo, tutti i nostri rappresentanti sono impegnati con altri clienti al momento. Si prega di avere pazienza. Grazie.
If you can communicate professionalism and personality with a recorded message, you are building a positive image of yourself and your business that the caller can keep in their mind.