Also, remember your company identity and branding – you can afford to be less formal with your greeting if you are a company that is known for a more quirky, outgoing approach.
According to Nuance’s research, most voicemail messages languish for at least eight hours before they are heard.
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If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
Show that you’re human! Not everything in business needs to bland and boring. Add some personality to your voicemail while still maintaining professionalism. Do you have a fun fact about yourself or something unique to you? Share that in your voicemail and then ask for the customer to leave you with a fun fact so that you can call them back.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
2.) Gentile Cliente. Purtroppo, tutti i nostri rappresentanti sono impegnati con altri clienti al momento. Si prega di avere pazienza. Grazie.
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7.) Bienvenue dans le bureau de John Doe. Désolé, nous ne sommes actuellement pas en mesure de répondre à votre appel étant donné que vous appelez pendant les vacances annuelles. Sentez-vous libres de nous envoyer un email sur [email protected] – Nous vous contacterons dès que possible à notre retour. En cas d’urgences, contactez notre représentant de bureau. Ils peuvent être contactez sur notre site www.lawoffice-johndoe.de. Merci beaucoup pour votre appel – Au revoir.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
"You see a lot more people working on collaboration technologies where you can share and exchange information in more social media-like contexts," he says.
“Everyone is looking for instant gratification, and if you can’t provide that … a lot of times they’ll simply hang up,” he says. “Companies are losing a lot of business opportunities because people are not leaving them messages. ”